Frequently Asked Questions

If Frontier Distributing picks up my mail at a Post Office in Buffalo when would it be delivered to me in Toronto?

    ▶ Normaly mail picked up from a Buffalo PO Box is delivered to Toronto the same business day.

If Frontier Distributing mails something on my behalf do I need to apply for a Permit Number with the Post Office?

    ▶ In most cases no, Frontier has Permits and Contract Numbers with both USPS and Canada Post and can use these to mail on your behalf.

Can my products or mailings be shipped to a location in Buffalo for consolidation?

    ▶ Yes, Frontier Distributing has a relationship with a warehouse in Buffalo for receiving and storing freight and packages.

How oftern does Frontier Distributing cross the bridge and clear Customs?

    ▶ Frontier has two truck each crossing and clearing Customs into the USA and back to Canada each day. One in the morning and one in the afternoon.

    ▶ We also have a van that crosses into the USA and back to Canada each morning and again in the afternoon if required.

What is the difference between a Sufferance Warehouse and a Bonded Warehouse?

    ▶ A Sufferance Warehouse is mainly for the short-term holding of imported goods that have not yet been cleared by customs.

    ▶ A Bonded Warehouse is for longer-term storage of imported goods where duties and taxes are deferred until the goods are released into Canada.